Grand Makkah Hotel Mecca, Mecca

I found the hotel to be clean and comfortable, with friendly staff. The location was convenient, and the dining experience left something to be desired. The facilities were terrific, although there were a few issues with the air conditioner in the room.

The hotel rooms were disappointing with a faulty air conditioner and basic amenities, yet the service was excellent and understanding. The location was convenient for exploring the lesser-known areas of Makkah, but far from Haram. The dining experience was okay but lacked variety. Overall, the facilities were average.

The hotel rooms are a bit noisy due to outside traffic and feel comparatively small. However, the cleanliness is good despite some noise issues. The staff is friendly and helpful, although there were instances of unprofessional behavior. The dining options offer a decent combination of local and international cuisines, but the variety can be limited. The facilities provided are satisfactory, though some improvements could enhance the overall experience.

The hotel is ideally located for Umrah Zahirin, with attached parking, though tight in circulation. The staff is cooperative and flexible, making the stay pleasant. However, there could be improvements in the dining options but overall, a comfortable and convenient stay.

The hotel is situated close to Masjidil Haram, making it convenient for visitors. The rooms are spacious and well-maintained, ensuring a neat and comfortable stay. However, some staff members lack professionalism and friendliness, impacting the overall welcoming atmosphere of the hotel.

I had a mixed experience at the hotel. The rooms were neat and comfortable, but a bit dusty. The service was a bit of a letdown as some staff members seemed rude, although others were very friendly. The location was excellent, especially being a short walk from Haram, but there were some concerns about the parking facility. The dining had limited variety, although the Egg omelette I tried was delicious. The facilities were decent despite some room for improvement.

The hotel has a great location, close to Haram, with good breakfast and professional housekeeping service. However, reception staff need to be more professional and the price is slightly high.

Upon arrival, the room was not ready, but the hotel was quiet. Initially, there was a strong unpleasant carpet smell, and only one tea mug was provided. The service was fantastic, with friendly and always smiling staff. The location is convenient, a 10-minute walk to Haram. The hotel offers both continental and Arabic breakfast. The dining experience was average compared to other 5-star hotels. The facilities are adequate but not outstanding.

The hotel is conveniently located near Masjid al-Haram, offering good breakfast options but lacking in professional reception staff. The rooms may feel cramped and have a bad smell of sewage, catering to both ladies and gents. However, the service is genuinely nice, though there is room for improvement in English fluency. The dining experience is decent but leans towards Arab taste preferences, and the location requires extra walking due to the construction at the masjid.

The hotel is conveniently located within walking distance of Haram, offering a great spot for religious activities. The rooms are clean and tidy, providing a comfortable place to stay. The service could be improved in terms of responsiveness and communication. The dining experience is satisfactory but not outstanding. Overall, a decent choice for its location near important religious sites.